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As the speech recognition market is projected to grow at a CAGR of over 17% through 2025, the power of voice technology is echoing across industries with a multitude of use cases. Additionally, speech recognition technology has a longstanding strong track record in supporting enterprises that far precedes the emerging technologies being eyed for supply chain management, such as Artificial Intelligence, the Internet of Things and blockchain.
The first example of modern voice recognition technology was the “Audrey” system designed by Bell Laboratories in the 1950s, which recognized digits one through nine when spoken by a single programmed voice. Next, at the 1962 World Fair, IBM’s landmark “Shoebox” touted the ability to recognize and differentiate between 16 words.
Fast forward to today: voice assistants, such as Apple’s Siri and Amazon’s Alexa, have become members of millions of households and workplaces. Speech recognition tools have sprouted up in some industries, particularly healthcare, retail, financial services and education.
The use of voice recognition software usually takes the shape of an employee armed with a headset and portable computer going about the business of the day. As Mark Hendricks writing for All Business explains, for example, a warehouse worker could receive an order, pick it from the shelf for packing, and speak to the server to report the order’s completion. Similar work can be done in quality control as inspectors or auditors use the same technology to record their observations.
The benefits to the technology can be substantial, Hendricks writes, allowing warehouses to operate with fewer employees while maintaining near-100% order fulfillment accuracy. In the quality control space, similar gains are available for a company that’s prepared to make the move.
While still growing in the supply chain space, what would be the benefits of voice tech in quality control use cases?
Your More Accurate and Efficient Quality Control Program
Voice recognition technology can enhance your existing quality control program. In addition to enhancing accuracy and versatility, voice technology offers numerous benefits that transform supply chain processing and streamline various aspects of inspections.
Since measurement recording is the most time-consuming task for an inspector, voice recognition transforms the process and makes it significantly leaner and more accurate. Often, two people are required to take measurements, with one using the measuring device and the other noting the results. But with voice recognition, just one inspector is needed. Without having to worry about taking a break to jot down notes as they inspect, voice tech also enables inspectors to be more hands-on with the product as necessary. Documentation becomes more efficient and precise, as voice recording eliminates the need to interpret poor handwriting or misplaced notations.
In the end, the benefits of voice tech translate to a reduction in human error, saved time, and stronger overall performance in the inspection process.
Voice recognition can also add to your compliance efforts. The most effective compliance programs rely on speed, honesty, and an open reporting policy. Voice recognition allows this sort of reporting to happen more easily, and without the mediation of bureaucracy that can dull a report’s effectiveness.
Among the many benefits a digitized supply chain provides, one of the most promising is that end-to-end visibility can potentially overhaul and reinvent the supplier relations framework. In fact, businesses with a high degree of supply chain digitization are 50% less likely than their less digital savvy counterparts to suffer from poor supplier communication and serious product quality issues, according to a recent survey of global businesses conducted by QIMAone.
Thanks to the visibility of the factory floor and accurate measurements, partners and employees are empowered to make decisions based on real-time data. Furthermore, every relationship that a business has with a supplier is no longer formed on a standard client-vendor contract; rather it is built on continuous improvement and driven by aligned goals.
As more and more consumers consider a products’ provenance and its ethical adherence to production part of its “quality,” responding quickly to lapses in compliance absolutely adds to your goods’ value. Compliance with sustainability initiatives and environmental concerns is absolutely an aspect of quality control that should be considered alongside more typical quality control concerns like product shape and color.
Putting Voice Recognition to Work for You
Voice recognition technology is just one element of a fully-digitized supply chain that has many benefits that impact the quality of your products.
Among the most promising is that end-to-end visibility can potentially overhaul and reinvent the supplier relations framework. In fact, businesses with a high degree of supply chain digitization are 50% less likely than their less digital savvy counterparts to suffer from poor supplier communication and serious product quality issues, according to a recent survey of global businesses conducted by QIMAone.
Voice recognition technology offers what nearly every business is looking to accomplish: better results, in less time, at a lower cost.
QIMAone and Voice Recognition
We’ve brought cutting-edge voice recognition technology to our industry-leading QIMAone software platform, making your quality control efforts even more powerful.
Using voice recognition to record measurements within the QIMAone platform brings flexibility and efficiency to the factory workers taking measurements, cutting down the time it takes to complete one of the most time-intensive tasks in the apparel industry.
QIMA and its QIMAone software platform can help you find the maximum value in all your products. To learn more about how a QIMA partnership can be helpful to you and your company, contact us today.