Articles

3 practical steps to start your quality 4.0 transformation journey!

Articles

3 practical steps to start your quality 4.0 transformation journey!

Articles

3 practical steps to start your quality 4.0 transformation journey!

Keep up-to-date with the latest supply chain insights.

Thanks for signing up!

As the advances of Quality 4.0 become more readily available, companies must reckon with these new technologies to be successful. They must build systems to incorporate the near-constant flow and feedback of communication, as well as the stresses that come from working remotely, either by choice or by circumstance. Data is at the core of 4.0 progress; it enables smoother collaboration between factories and suppliers. This collaboration improves quality control and supply chain visibility, resulting in more secure profit margins and increased customer satisfaction. Companies will adopt smarter tools and processes to take advantage of Quality 4.0, or they will be left behind.

According to an article published in The Journal of Intelligent Manufacturing, Quality 4.0 is the term coined to reference the push for performance excellent in an age of digital transformation. The “4.0” in the term is drawn from the understanding that we live in a fourth Industrial Revolution, which some commentators have taken to calling simply “Industry 4.0.” While previous Revolutions were powered by developments in steam machines, electricity, and telecommunications, the Fourth Industrial Revolution was birthed from big data, advanced manufacturing techniques, interconnectedness, machine learning, and artificial intelligence.

As a result, modern factories—so-called “smart factories”—are transforming the way they function as a part of the production and distribution cycle. The connectedness that’s such a hallmark of modern communication technology ensures that a factory’s processes maximize the facility’s capacity. The reporting of live data offers a transparency that production facilities have never experienced before, especially when distributed around the globe. The improved use of data allows companies to be more proactive in how they deal with quality issues or outside circumstances, granting an agility that optimizes equipment and human resources.

Quality 4.0: The power of data

There are three important factors at work as a result of the technological developments behind Quality 4.0. First, data has become a cornerstone of operations as it became easier to collect, organize, and analyze. Second, technology enables collaboration with factories and suppliers to act upon the data. Third, Quality 4.0 principles facilitate higher margins and increase customer satisfaction.

A core element of Quality 4.0 is the quick collection of large amounts of data and its efficient processing. Successful Quality 4.0 services place data at the core of all their decisions. When companies maintain the traditional methods, quality control managers are forced to rely on information that is outdated almost as soon as it arrived. To complicate matters even further, managers could never be certain of the accuracy of that data, given it was so dependent on collection practices by suppliers that relied on pen and paper measurements with so much room for human error. Data collection was slow, accessing it even slower, and bringing it together to form a complete, accurate picture nearly impossible. Modern quality practices have enabled new ways to process and access information about production and distribution.

Quality 4.0 puts technology to work for managers and empowers inspectors in factories to make accurate observations efficiently. According to a recent survey conducted by LNS Research, 37% of organizations report that poor metrics are the main challenge to achieving quality objectives. New quality management technology helps select and enact standardized metrics for each of a company’s individual products. It can be thought of as a customizable standardization. In this way, Quality 4.0 allows for collaboration with suppliers and factories that was impossible before. The flow of information provided by new technology facilitates the communication that makes partnership possible.

When companies have better relationships with their suppliers and factories, those efficiencies result in the better overall margins that result from fewer quality problems and a more responsive supply chain. With fewer defective products in the hands of consumers, customer satisfaction improves, which in turn results in more business. According to a 2019 survey conducted by Deloitte, factories saw a rise in their Key Performance Indicators—an increase as large as 12%—after adopting Quality 4.0 technologies between 2015 and 2018. Those kinds of returns would rightly get everyone’s attention.

The use of data through Quality 4.0 practices allows for better production at a better cost, and better products available to happier customers. Where quality practices used to involve manual processes that were slow and ripe with opportunities for error, Quality 4.0 smooths communication to facilitate accurate, actionable, automated feedback for a company’s decision-makers.

Quality 4.0 reconnects brands and suppliers

Additionally, Quality 4.0 makes communication and connection easier. As the world’s supply chain learned during the COVID-19 pandemic, situations and circumstances can change quickly. That makes it vital that decision-makers have good information fast so they can pivot as necessary.

The apparel industry, in particular, is late in taking advantage of Quality 4.0 processes to manage quality control and quality assurance, especially when compared to the electronics industry. In most instances, quality control inspections occur once a garment is manufactured. Defects are only addressed after they occur when it’s difficult to know where in the manufacturing process they happened. This potentially wastes time and other resources when defects are result of problems earlier in the manufacturing process. With Quality 4.0, the apparel industry uses data-driven quality control that generates real-time feedback that allows for a more pro-active approach to quality.

Quality is especially important in the apparel industry. Each defective product represents a loss of time and materials. Returns are extremely costly to apparel manufacturers; often, the cost of a return is greater than the cost of making the item in the first place. Common garment defects, like poor stitching or inaccurate sizing, could be identified with a more modern quality plan before they reach the marketplace.

Ensuring that only quality products reach consumers is of vital importance to the continued viability of an apparel manufacturer. When defective products enter the marketplace, companies run the risk of ruining their reputation and scaring off potential future customers. Modern consumers are quick to change their preferred brands when faced with poor quality. Furthermore, unhappy customers will voice their displeasure in public forums. Since more and more consumers start their purchasing decisions by researching online reviews, manufacturers are well-served by taking the steps necessary to prevent defective merchandise from reaching customers.

Putting Quality 4.0 to Work

There are three steps to take to begin your company’s move into Quality 4.0.

Step One

The first step in implementing Quality 4.0 is to identify an appropriate Quality Management System (more on that in a bit). The QMS you select should come from a software developer who understands your business and can help you ensure that your processes are efficient and complete. They’ll be a partner in gathering the data you need to develop improvements where necessary and to empower suppliers to enact productive changes.

Ideally, the QMS you choose should be strong on two levels. First, the technology should be solid and security-proven: stable, intuitive, and backed by tech support that understands you operate around the world. Second, the company should understand supply chain, compliance, and quality management, and have built their QMS on a foundation of understanding what quality practices look like, in real world factories, with real world products being made by actual people.

Step Two

Because one of the biggest hurdles to properly implementing Quality 4.0 practices is employee and supplier training, implement the necessary workshops and educational programs before putting the QMS technology in place.

Your software supplier must offer a rigorous training program with continued support beyond initial installation. This begins with the design of the QMS. It should be intuitive, cross-cultural, and customizable. Your software should take advantage of what quality control experts know about functional checklists and defect lists.

Software training must be available for every level of a business’s operations. In particular, your on-the-ground workers in the factory must receive training on the software, plus the current industry-proven quality assurance standards. With the right training and the right tools, factory workers are empowered to better monitor for quality lapses. Additionally, they’ll increase efficiency, and their autonomy will encourage higher standards.

Through training and cooperation, you’ll be able to take advantage of a higher level of trust up and down your supply chain, using a quality QMS to maintain connection throughout the manufacturing and delivery process.

Step Three

Finally, the last step of implementing Quality 4.0 is the commitment to putting it in action at every stage of manufacturing. Plan to implement Quality 4.0 technology and practices across the entire length of your supply chain. Defective products, especially in the apparel industry, are so expensive that, as explained at TotalRetail, one return of a $50 pair of shoes could eat-up the profit made from as many as three successful sales. If quality management is only implemented at the end of production—as is often the case—then you miss the opportunity to catch defects well before the materials even get the chance to become your product.

In the early stages, Quality 4.0 practices should be applied to recognized pain points within your system. That allows for the adoption of metrics and tests that are most-easily evaluated, and could have foundationally large impact on your overall performance. Then you can scale up your practices, returning to employee development as needed, and Quality 4.0 technology is put into place in a widening range of your facilities. Management uses the new data to continue developing strategies that match the overall company vision, while partners up and down the network are empowered to take ownership of quality outcomes.

The result is a culture of quality, built on communication, trust, transparency, and flexibility.


Perform easy self-inspections
with your factories

Learn more!

Perform easy self-inspections
with your factories

Learn more!

Quality Management Systems and Quality 4.0

A robust, modern quality management system enables you to leverage the advances in Quality 4.0. Stressing the seamless interconnectedness of the Fourth Industrial Revolution, a Quality 4.0 QMS produces clean, clear reports from technologically-assisted inspection results, and transmits them to management in real-time. The true secret to the power of Quality 4.0 is the accuracy of that data and management’s ability to use it—quickly—for analysis, problem-solving, and strategic planning. If your QMS doesn’t give you standardized yet customizable metrics and reporting, your business is missing out on everything Quality 4.0 has to offer.

Though the conduit for Quality 4.0 is the technology, it’s still in the hands of workers. High-standard QMS providers include training as part of an overall package. Their customer service is as important as yours. Seek QMS providers that offer robust on-boarding and then sustained training that addresses changes in the technology, changes in the market, and changes in your business’s needs.

In a survey published recently by business consultation experts BCG, 74% of their respondents reported that Quality 4.0 developments will most-benefit manufacturers. Nearly two-thirds of their respondents stated that Quality 4.0 initiatives will have a significant impact on their businesses within five years. However, only 16% of them reported their companies have begun implementing these initiatives.

Smart factories using digital tools experience measurable increases in quality and productivity and a result of their flexibility and ability to respond to situations quickly. In fact, all levels of production and distribution can take advantage of Quality 4.0 practices. That offers incredible opportunity for businesses who are ready to make the leap forward, ahead of their competition. Partnering with a Quality 4.0 QMS provider can jumpstart a business’s modernization efforts.

Quality 4.0 and the QIMAone Software Platform

The QIMAone software platform has everything your business needs to push forward into the Quality 4.0 experience.

The robust technology offers on-site inspectors the ability to take accurate measurements based on you and your products’ needs. QIMAone then generates reports in real-time, and makes them accessible to decisionmakers around the globe. Since one of the keys to Quality 4.0 is seamless communication, the QIMAone QMS ensures that your team remains in contact no matter what the circumstances are on the ground.

Additionally, QIMAone includes a true partnership with a supply chain expert that brings decades of quality control and assurance work to your manufacturing processes: innovation coupled with experience and industry-leading training that remains accessible throughout your use of QIMAone. Regardless of what you’re making, where you’re making it, and where you’re moving it to, QIMAone helps you ensure that your products are high quality, produced with ethical and environmental standards, and brought to market as efficiently as possible.

If you’re ready to get a head start on the competition and begin your journey into Quality 4.0, visit https://www.qimaone.com/contact-us today.

[[6s4628qfb2vk]COLLECTION_TAG]

Related articles

digital , inspection , quality

7 Effective Ways to Improve Your Quality Management System
7 Effective Ways to Improve Your Quality Management System

Finding ways to improve your quality management system (QMS) will help supply chains become more proactive. Find out 7 ways to improve your QMS in this article.

Understanding Supply Chain Risk Management: Software & More
Understanding Supply Chain Risk Management: Software & More

Supply chain risk management (software or inspections) can protect you from the unexpected. But how can you implement these practices into your chain?

The Benefits of a Data-Driven Supply Chain
The Benefits of a Data-Driven Supply Chain

Learn more about the benefits of a data-driven supply chain.

Benefits of Digital Inspection Management Software
Going Digital With Inspection Management Software

How can inspection management software improve your business? Keep reading to find out the benefits of inspection management software.

how to Implement a Quality Management System
How to Implement a Quality Management System

Knowing how to implement a quality management system is just as important as the software you choose. Find out more about QMS implementation here.

Barometer QIMA Q3 2020 about Asia’s Manufacturing Powerhouses Rallying Despite Ongoing COVID-19 Disruptions
QIMAone Barometer Q3 2020

Barometer QIMA Q3 2020 about Asia’s Manufacturing Powerhouses Rallying Despite Ongoing COVID-19 Disruptions

Boost Quality Control with Supplier Performance Metrics
Boost Quality Control with Supplier Performance Metrics

Supplier performance metrics help you boost efficiency in your supply chain. Discover how they help you improve quality control and grow your bottom line.

Barometer QIMA Q1 2021 - Global Trade Covid Disruption Reveals Changes in Consumption Habits and Rampant Ethical Risks, as China Sourcing Beats the Odds
QIMA Barometer Q1 2021

Barometer QIMA Q1 2021 - Global Trade Covid Disruption Reveals Changes in Consumption Habits and Rampant Ethical Risks, as China Sourcing Beats the Odds

Why Your Supply Chain Needs a Quality Control Checklist App

Looking for a better way to minimize defective products in your supply chain? Check out how a quality control checklist app can make your quality checks simpler.

Online Quality Management System Software: Simplify Quality Control

Online quality management system software helps you manage quality control data more effectively. Discover how you can streamline and optimize your processes.

Supply Chain Visibility: Challenges and Solutions
Supply Chain Visibility: Challenges and Solutions

In this article, we will look at why supply chain visibility is crucial for businesses, how businesses can tackle supply chain visibility challenges, and how achieving visibility ensures efficiency, high-quality production, and ethical transparency.

The Importance of Quality Assurance for Supply Chain Success

Supply chain success begins with the Quality Assurance process. Find out more about the role of QA in fulfilling complete customer satisfaction.

Importance of Total Quality Management

The importance of a Total Quality Management System is found in it's sustainable delivery of quality products to customers. Find out more about TQM here.

QC manager inspecting goods using QIMAone
Establishing Quality Improvement Practices in Supply Chain

Establishing good quality management improvement practices should be preemptive, well-planned, and continuous.

Supplier Quality Management Software (SQMS) is necessary for strengthening supply chains.
What is a Supplier Quality Management Software?

In this article, we'll address what makes Supplier Quality Management Software (SQMS) necessary for strengthening supply chains.

Discover how QIMAone can help with your business.

Get a live demo to find out how QIMAone can help your business